"The pandemic created this shift to digital, which we now refer to as the “new digital normal”. We changed the way we live, the way we travel, the way we interact with one another, and basically we've changed forever in terms of how we transact in the financial sector," thus said UnionBank Senior Executive Vice President, Chief Technology and Operations Officer, and Chief Transformation Officer Henry Aguda during the recent media roundtable series E-TalkTales which summarized the bank's performance for the year. In the virtual event, Aguda recalled how ... Continue Reading...